I.A.S. PUBLIC ADMINISTRATION PAPER 1 2009 SOLVED

Quote:
Q. 1/c) taylor's contribution was not a set of general principles fpr organising work efficiency, but a set of operating procedures that could be employed in wach concentrate situation to secure their application.

Unlike Chester Barnard (who is criticized for having 'abstractness of presentation')
Or Maslow (who's hierarchy of needs can't be turned into a practice guideline for managers.)
Taylor doesn't just stop after giving a general principle. but gives detailed instructions & procedures on how exactly should that principle be implemented?

for example.

[top]
scientific selection of right men for right job


Here Taylor gives the 'specific operating procedures'->
Who is fit to handle pig iron ?
he shall be stupid , so phlegmatic that he nearly resembles in his mental makeup ox. (= select dumb people for manual labor.)
there is work for each type of man, dry horse & trotting horse.
There is no type of work however that suits all types of man”

Another general principle given by him

[top]Finding One best way of doing the work, replacing the old 'Rule of thumb'

But how exactly should we find that 'one best way of doing it?'

he again gives procedure :

gather mass of traditional knowledge
record it
Tabulate it
reduce it to laws rules, & mathematical formula.